Effective Date: March 21, 2026
1. Acceptance of Terms
By using our website or services, you agree to these Terms.
2. Services Provided
Senior Care at Home provides:
- Non-medical homecare services
- Care coordination
- Staffing support through affiliated platforms (e.g., NurseLynx)
3. User Responsibilities
You agree to:
- Provide accurate information
- Use services lawfully
- Respect caregivers and staff
4. Payments
- Services may be billed hourly or per agreement
- Payment is due as outlined in your service agreement
- Late payments may result in service interruption
5. Cancellations
- Cancellation policies will be outlined in your care agreement
- Late cancellations may incur fees
6. No Medical Advice
We do not provide medical diagnosis or treatment.
Emergency: call 911.
7. Limitation of Liability
We are not liable for:
- Indirect or incidental damages
- Service interruptions beyond our control
8. Third-Party Platforms
We may use third-party tools (e.g., NurseLynx, payment systems).
We are not responsible for their policies or outages.
9. SMS Terms
By opting in:
- You agree to receive text messages
- Message/data rates may apply
- Reply STOP to opt out, HELP for support
10. Termination
We reserve the right to suspend or terminate services for:
- Non-payment
- Misuse of services
- Safety concerns
11. Changes to Terms
We may update these Terms at any time.
12. Governing Law
These Terms are governed by the laws of the State of Maryland.