Effective Date: March 21, 2026
Senior Care at Home (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect the following:
- Name, phone number, email address
- Address and service location
- Health-related information necessary for care coordination
- Payment and billing information
- Device and website usage data (IP address, browser type)
2. How We Use Your Information
We use your information to:
- Provide homecare and staffing services
- Communicate with you (calls, SMS, email)
- Coordinate care and staffing assignments
- Process payments
- Improve our services and website
3. SMS & Communication Consent
By providing your phone number, you consent to receive:
- Appointment reminders
- Service updates
- Staffing notifications
- Customer support messages
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out or HELP for assistance.
We do not sell or share your phone number for marketing purposes.
4. Sharing of Information
We may share your information with:
- Caregivers and healthcare professionals involved in your care
- Payment processors
- Technology providers (e.g., scheduling, communication tools)
- Legal authorities if required
We do not sell personal data.
5. Data Security
We implement reasonable safeguards to protect your data, including secure systems and restricted access.
However, no system is 100% secure.
6. Your Rights
You may:
- Request access to your data
- Request corrections
- Request deletion (where applicable)
7. Cookies & Tracking
We may use cookies to:
- Improve website performance
- Analyze usage
- Enhance user experience
8. Third-Party Services
Our website and platform may use:
- Payment processors
- Scheduling tools
- Analytics providers
These services have their own privacy policies.
9. Children’s Privacy
We do not knowingly collect data from children under 13.
10. Changes to This Policy
We may update this policy at any time. Updates will be posted on this page.
11. Contact Us
Senior Care at Home
📞 301-241-7374
🌐 myseniorcareathome.com